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IT Monitoring Solutions for Retail

Netreo for Retail & Quick Service Restaurants

Because retail organizations are defined by the customer experience they deliver, IT operations has a strategic role in providing an exceptional customer experience. Maximizing uptime and performance of applications and infrastructure, from e-commerce to point-of-sale systems, requires actionable insights across the entire IT environment. Give your retail organization the strategic IT partner it deserves.

Organize a Shifting Landscape

In retail environments, rapidly evolving technologies, shifting customer experience expectations, and non-traditional payment applications are driving widespread disruption in IT landscapes.

Eliminate Alert Fatigue

Netreo helps make sure you’re focused on moving your retail organization forward with critical business requirements instead of constantly fighting fires. Too many alerts is just as damaging as too few.

Centralize Operations

A central command center run through Netreo allows well-documented monitoring of configuration management changes, disaster recovery, escalation, incidents, security events and problem management. Consistency in rules is key.

Solutions by Initiative

Resources

Not quite ready to schedule your Netreo demo? We know that every infrastructure is different, but many of the issues are the same. A host of available resources, including live and on-demand webinars, white papers and eBooks, provide insights into how Netreo addresses the most common challenges that IT teams face. Check out how Netreo can turn your infrastructure into a force that drives IT team efficiency, digital transformation and business results.


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Customer Success Stories

What Our Customers Are Saying

“We vetted the heck out of Netreo. We received glowing references from several Netreo customers, and we physically visited one large deployment. We also did a proof of concept before we signed on the dotted line. As soon as we knew it was the right solution for us, we went all in.”

Jason Russ,
Technical Group Leader

The feature-rich Netreo Tool has helped us to enhance our proactive public cloud infrastructure monitoring. The multi-tenant access feature of the tool has allowed us to further up our game in managed services delivery for our customers.

Amitava Gupta,
DGM & Practice Lead Managed Services at Embee

“My supervisor is the Vice President of Administration and Finance he reports to the College President. If he calls me with a question about something that is not working, I want to tell him ‘this is what’s happening, this is why it’s happening, and this is what we’re doing to fix it.’ With Netreo, I have the visibility to do that.”

Francesca Shiekh,
IT Director

A leading healthcare organization in the Northeastern US needed a consolidated network monitoring solution that provides a single global view of the whole enterprise. Netreo provided the backbone for a functioning and cooperative IT department while also cutting costs.

“Netreo understands the realities of a multi-vendor environment, and they have taken extra steps to consolidate everything we need so we don’t have to run multiple, incompatible management tools on dozens of different devices. We have great confidence in Netreo to cost-efficiently monitor and manage our entire data network and IP voice environment.”

JEFFERSON JIH,
Manager, Local Area Networks

“We take availability monitoring very seriously — this is very critical to us — if the network goes down our customers go down, and that should never happen. Netreo sets us apart with an almost omniscient ability to foresee potential problems and neutralize them before they impact our services.”

Scott Pedersen,
Senior Technical Director

“By using Netreo to provide full stack visibility in our environment we’ve reduced downtime to near-zero.
The net result has been a downtime and productivity loss cost avoidance of over $4 Million annually.”

Duleep Wikramanayake,
CIO

A leading space exploration company based in California faced many of the common challenges seen when monitoring a large, distributed IT infrastructure with thousands of devices supporting over 7,000 employees across 10 locations.

A major supermarket chain in the Southern US required a unified system under a single product line that allowed for upscaling. Consolidating all of their platforms into Netreo’s easy to use UI increased efficiency by 77%.

“Now that we have Netreo, we are no longer in crisis mode. We went from firefighting to fire prevention, with everything in one looking glass. And we’re saving $100,000 per year through network resource optimization.”

Duleep Wikramanayake,
Chief Information Officer

“Netreo is a highly reliable way of keeping track of the health of all of our infrastructure services. It allows us to quickly notice and respond to problems with our systems and our networks. Netreo is a real workhorse for us.”

John Mangrich,
John Mangrich

“We now get real-time warnings about network problems before our business units even realize there’s an issue. Netreo increases the speed of our IT group’s reaction time. It’s all about repositioning IT to be continuously proactive in supporting the business.”

Cory Mason,
Director, Global Information Technology

“Netreo had a great, flexible pricing model that allowed us to monitor anything and everything. If we wanted to monitor a server and a switch, we could monitor everything instead of picking and choosing which components we needed to monitor,”

Matt Penner,
Director of IT at Val Verde

“Netreo provides a rock-solid foundation for our network operations center. Without it, we would not be able to provide the high level of support that we do.”

TAM NGUYEN,,
Director of Information Technology

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